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| 1 | +HTTP/1.0 503 Service Unavailable |
| 2 | +Cache-Control: no-cache |
| 3 | +Connection: close |
| 4 | +Content-Type: text/html |
| 5 | + |
| 6 | +<html> |
| 7 | + <head> |
| 8 | + <title>Webcam server is currently not running</title> |
| 9 | + <style> |
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| 55 | + } |
| 56 | + |
| 57 | + h1 { |
| 58 | + line-height: 1.3; |
| 59 | + } |
| 60 | + </style> |
| 61 | + </head> |
| 62 | + <body> |
| 63 | + <div class="wrapper"> |
| 64 | + <h1>The webcam server is currently not running</h1> |
| 65 | + |
| 66 | + <p><strong> |
| 67 | + If you do not have a camera attached, this is normal and can be safely ignored. |
| 68 | + </strong></p> |
| 69 | + |
| 70 | + <p> |
| 71 | + Otherwise, if you just started up your Raspberry Pi or just plugged in your camera, |
| 72 | + please wait a couple of seconds. |
| 73 | + </p> |
| 74 | + |
| 75 | + <p> |
| 76 | + If the issue persists, please check the following: |
| 77 | + </p> |
| 78 | + |
| 79 | + <ul> |
| 80 | + <li> |
| 81 | + If you have a Raspberry Pi camera, verify that it is properly attached. The ribbon |
| 82 | + cable can be plugged in the wrong way. <strong>Power off your Pi first, do not attempt |
| 83 | + to attach or detach the Raspberry Pi camera while the Pi is powered!</strong> |
| 84 | + </li> |
| 85 | + <li> |
| 86 | + Your camera might not be configured correctly. Please check the configuration files in <code>/boot/camera-streamer/</code> and |
| 87 | + make sure they are correct for your camera. See <a href="https://faq.octoprint.org/camera-streamer-config">the configuration documentation</a> |
| 88 | + for more info. |
| 89 | + </li> |
| 90 | + <li> |
| 91 | + Log into your Raspberry Pi via SSH. Check if your <strong>USB</strong> camera is detected by the system via <code>lsusb</code>. |
| 92 | + </li> |
| 93 | + <li> |
| 94 | + Log into your Raspberry Pi via SSH. Check if your <strong>Raspberry Pi camera</strong> is detected by the system via |
| 95 | + <code>libcamera-hello --list-cameras</code>. |
| 96 | + </li> |
| 97 | + <li> |
| 98 | + If your camera is detected, check what the camera stack is reporting by running <code>journalctl -u camera-streamer\* | pb</code>. You can use the resulting |
| 99 | + <a href="https://paste.octoprint.org">paste.octoprint.org</a> link to view the logs or share them with the community easily. |
| 100 | + You can also get these logs by downloading a systeminfo bundle from your OctoPrint server. |
| 101 | + </li> |
| 102 | + </ul> |
| 103 | + <p> |
| 104 | + If all that doesn't help to troubleshoot the issue, you can seek |
| 105 | + support on the <a href="https://community.octoprint.org">OctoPrint Community Forum</a> or <a href="https://discord.octoprint.org">Discord Server</a>. |
| 106 | + Please provide as much detail as possible, including your camera model and the <strong>results of all the troubleshooting points</strong> above. Making |
| 107 | + your post as detailed as possible makes it more likely you'll solve your issue. |
| 108 | + </p> |
| 109 | + </div> |
| 110 | + </body> |
| 111 | +</html> |
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