Issue: unable to register WiseSoftware.PoolProgram8-Mobile

[GrindCrusher]

Your Socket Mobile Developer ID

29e53829-d4d9-ea11-a813-000d3a33be69

Environment

Windows 11
Socket mobile 2.0.33.469

net maui 10

Description

Updating existing applications to .net 10 and unable to register the AppID: WiseSoftware.PoolProgram8-Mobile. This is already attached to the MS Store.

Steps to Reproduce

Register

Expected Behavior

Register App

Actual Behavior

not a valid app id.

Additional Context

No response

[Benjamin-Socket]

Hello @GrindCrusher,

Thank you for reaching out. I'm currently looking into this issue. I'll let you know as soon as I have a solution.

Thank you,

Benjamin Goltz
SDK Engineer
Socket Mobile

[Benjamin-Socket]

@GrindCrusher,

There is a minor issue affecting App ID registration. To avoid delaying the registration process, we will register your app manually.

To proceed, please provide the following information:

• Contact name:
• Company name:
• Application Name:
• Application Version:
• Functional Description (optional):

If you do not wish to share this information publicly, you can send those directly on my e-mail:
benjamin@socketmobile.com.

Thank you,

Benjamin

[GrindCrusher]

* Contact name: Jason Wise * Company name: Wise Software * Application Name: Wise Software Enterprise * Application Version: 2.0.168 * Functional Description (optional): Pool Service Retail Software Jason Wise President Wise Software & Computer Products Inc. 1041 West Ave M-14 | Palmdale, CA 93551 T 800.805.9473 | F 661.266.4245 W www.wisesoftwareinc.com<https://email.wisesoftwareinc.com/owa/redir.aspx?SURL=n1kSCtc98Ss1ntpjnRmKTFkFhtpwvOzv9FwLjVgXT7GRm4H6GkHSCGgAdAB0AHAAOgAvAC8AdwB3AHcALgB3AGkAcwBlAHMAbwBmAHQAdwBhAHIAZQBpAG4AYwAuAGMAbwBtAC8A&URL=http%3a%2f%2fwww.wisesoftwareinc.com%2f> | E ***@***.******@***.***> P Please consider the environment before printing this e-mail. [Description: Partner Logo] From: Benjamin Goltz ***@***.***> Sent: Thursday, June 11, 2026 9:09 AM To: SocketMobile/windows-capturesdk ***@***.***> Cc: Jason Wise ***@***.***>; Mention ***@***.***> Subject: Re: [SocketMobile/windows-capturesdk] Issue: unable to register WiseSoftware.PoolProgram8-Mobile (Issue #2) [https://avatars.githubusercontent.com/u/137393322?s=20&v=4]Benjamin-Socket left a comment (SocketMobile/windows-capturesdk#2)<#2 (comment)> @GrindCrusher<https://github.com/GrindCrusher>, There is a minor issue affecting App ID registration. To avoid delaying the registration process, we will register your app manually. To proceed, please provide the following information: * Contact name: * Company name: * Application Name: * Application Version: * Functional Description (optional): If you do not wish to share this information publicly, you can send those directly on my e-mail: ***@***.******@***.***>. Thank you, Benjamin — Reply to this email directly, view it on GitHub<#2?email_source=notifications&email_token=AEEFSENFRXYJBHBANWAXIQL47K4RDA5CNFSNUABFM5UWIORPF5TWS5BNNB2WEL2JONZXKZKDN5WW2ZLOOQXTINRYGE2DINJZGE22M4TFMFZW63VHNVSW45DJN5XKKZLWMVXHJLDGN5XXIZLSL5RWY2LDNM#issuecomment-4681445915>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/AEEFSEL3JLYM33IDSLDKR5T47K4RDAVCNFSNUABFKJSXA33TNF2G64TZHM4DKOBXGM2DSOJXHNEXG43VMU5TINRTGY3DANBZGE42C5QC>. Triage notifications, keep track of coding agent tasks and review pull requests on the go with GitHub Mobile for iOS<https://github.com/notifications/mobile/ios/AEEFSEPIJ5FKSHSO2SONXZL47K4RDA5CNFSNUABFM5UWIORPF5TWS5BNNB2WEL2JONZXKZKDN5WW2ZLOOQXTINRYGE2DINJZGE22M4TFMFZW63VHNVSW45DJN5XKKZLWMVXHJKTGN5XXIZLSL5UW64Y> and Android<https://github.com/notifications/mobile/android/AEEFSEK6CCILP2NBGO5VDTL47K4RDA5CNFSNUABFM5UWIORPF5TWS5BNNB2WEL2JONZXKZKDN5WW2ZLOOQXTINRYGE2DINJZGE22M4TFMFZW63VHNVSW45DJN5XKKZLWMVXHJLTGN5XXIZLSL5QW4ZDSN5UWI>. Download it today! You are receiving this because you were mentioned.Message ID: ***@***.******@***.***>>

[Benjamin-Socket]

Hi,

Your registration is complete. Next time you log in to your account on the Developer Portal, you should see your application under My Applications.

Let me know if all is good.

Side Note: When you'll provide the AppID to open Capture (CaptureHelper instance -> OpenAsync(appId, developerId, appKey)), you need to add the windows: prefix such as windows:WiseSoftware.PoolProgram8-Mobile.

Thank you,

Benjamin