ketanyekale · Oct 21, 2026 · Oct 20, 2026 · Oct 20, 2026
@@ -6,7 +6,7 @@ description: "Review CometChat moderation constraints for supported SDK versions
 This page outlines the system constraints and limitations for CometChat's Moderation Service. Understanding these limits helps you design your moderation strategy effectively.
 
 <Note>
-**Need higher limits?** Contact [CometChat Support](https://www.cometchat.com/contact) to discuss enterprise options for increased limits.
+**Need higher limits?** Contact [the CometChat team](https://www.cometchat.com/contact-sales) to discuss enterprise options for increased limits.
 </Note>
 
 <Info>
@@ -64,7 +64,7 @@ Other image and video formats are not currently supported for AI moderation.
   <Card title="Moderation Overview" icon="eye" href="/moderation/overview">
     Learn about the moderation system
   </Card>
-  <Card title="Contact Support" icon="headset" href="https://www.cometchat.com/contact">
+  <Card title="Contact the CometChat Team" icon="headset" href="https://www.cometchat.com/contact-sales">
     Request higher limits
   </Card>
 </CardGroup>
@@ -10,7 +10,7 @@
 The badge count feature displays the total number of unread messages for a user as a badge on the app icon. When enabled, each push notification includes an `unreadMessageCount` field that your app can use to update the badge.
 
 <Note>
-This is a premium feature. To enable badge count for your application, please [contact the CometChat team](https://www.cometchat.com/contact).
+This is a premium feature. To enable badge count for your application, please [contact the CometChat team](https://www.cometchat.com/contact-sales).
 </Note>
 
 ### How it works
@@ -39,7 +39,7 @@
 }
 ```

 **APNs (iOS)**

 ```json theme={null}
 {
@@ -84,6 +84,6 @@
 
 | Issue | Solution |
 |-------|----------|
-| Badge count not appearing | Ensure the feature is enabled for your app. [Contact CometChat team](https://www.cometchat.com/contact) to enable it. |
+| Badge count not appearing | Ensure the feature is enabled for your app. [Contact the CometChat team](https://www.cometchat.com/contact-sales) to enable it. |
 | Count not updating | Ensure read receipts are being sent when messages are read |
 | Badge shows wrong number | Clear the badge on app open and let it sync from the next notification |
@@ -48,8 +48,8 @@ The Moderation API provides endpoints for managing content moderation rules and
 ## API Constraints
 
 <Note>
-  **Need higher limits?** Contact [CometChat
-  Support](https://www.cometchat.com/contact) to discuss enterprise options.
+  **Need higher limits?** Contact [the CometChat
+  team](https://www.cometchat.com/contact-sales) to discuss enterprise options.
 </Note>
 
 <Tabs>

@@ -45,7 +45,7 @@ Use these after finishing [Getting Started](/ui-kit/flutter/v5/getting-started)
 | [URL Formatter](/ui-kit/flutter/v5/url-formatter-guide) | Auto-detect and style URLs as clickable links. |
 | [Shortcut Formatter](/ui-kit/flutter/v5/shortcut-formatter-guide) | Create keyboard shortcuts for quick text insertion. |
 
-Need another guide? Request one via [CometChat Support](https://www.cometchat.com/support).
+Need another guide? Request one via [CometChat Support](https://help.cometchat.com/hc/en-us).
 
 ---
 

@@ -37,7 +37,7 @@
 | App crashes on launch | Missing internet permission | Add `<uses-permission android:name="android.permission.INTERNET"/>` to `AndroidManifest.xml` |
 | Network requests fail | Missing network security config | For debug builds, add `android:usesCleartextTraffic="true"` to `AndroidManifest.xml` |
 | Camera/microphone not working | Missing permissions | Add camera and microphone permissions to `AndroidManifest.xml` |
 | Build fails with minSdk error | minSdkVersion too low | Set `minSdkVersion 21` or higher in `build.gradle` |
 | ProGuard issues in release build | Missing ProGuard rules | Add CometChat ProGuard rules to `proguard-rules.pro` |

 ### iOS
@@ -47,7 +47,7 @@
 | App crashes on camera/mic access | Missing Info.plist entries | Add `NSCameraUsageDescription` and `NSMicrophoneUsageDescription` to `Info.plist` |
 | Build fails with deployment target error | iOS version too low | Set `platform :ios, '13.0'` or higher in `Podfile` |
 | Pod install fails | CocoaPods cache issue | Run `pod cache clean --all` then `pod install` |
 | Bitcode error | Bitcode enabled | Disable bitcode in Xcode build settings |
 | Simulator crashes | Architecture mismatch | Ensure you're using the correct simulator architecture |

 ---
@@ -169,7 +169,7 @@
 | No sound plays | Sound disabled or volume muted | Check `CometChatSoundManager` settings and device volume |
 | Custom sound not playing | Invalid file path or format | Ensure the path is correct and file is WAV/MP3 format |
 | Sound plays multiple times | Multiple listeners registered | Ensure you're not registering duplicate sound listeners |
 | Sound continues after app backgrounded | Sound not stopped | Call `CometChatSoundManager.stop()` when appropriate |

 ---

@@ -199,7 +199,7 @@
 | Dependency conflict | Version mismatch | Run `flutter pub upgrade` and check version constraints |
 | Build fails with Dart version error | Dart SDK too old | Upgrade Flutter: `flutter upgrade` |
 | iOS build fails | Pod dependencies outdated | Run `cd ios && pod update` |
 | Android build fails with Gradle error | Gradle version mismatch | Update Gradle in `android/gradle/wrapper/gradle-wrapper.properties` |
 | Package not found | Package not in pubspec.yaml | Add `cometchat_chat_uikit: ^5.x.x` to dependencies |

 ---
@@ -231,4 +231,4 @@
 ## Getting Help
 
 If you're still experiencing issues:
-- Contact [CometChat Support](https://www.cometchat.com/support)
+- Contact [CometChat Support](https://help.cometchat.com/hc/en-us)
diff --git a/widget/shopify/integration.mdx b/widget/shopify/integration.mdx
@@ -1,7 +1,7 @@
 ---
 title: "Add CometChat Widget to Shopify"
 sidebarTitle: "Integration"
 description: "Drop the CometChat Widget into your Shopify store and pick the sign-in flow: guest, Shopify customer IDs, or backend auth tokens."
 ---

 import { V1UpgradeBody } from "/snippets/widget/v1-upgrade-callout.mdx";
@@ -12,7 +12,7 @@

 import AdvancedJSAPIs from "/snippets/widget/advanced-js-apis.mdx";

 Add the CometChat Widget with a single snippet inside your Shopify theme. Choose the sign-in flow that matches your store: guests, auto-created users from Shopify customers, or backend-issued auth tokens.

 **Choose how shoppers sign in:**

@@ -21,7 +21,7 @@
    - Visitors can chat without accounts.
    - Fastest, friction-free setup.
  </Card>
  <Card title="Create + Log In User On The Fly (Shopify Customers)" href="#2-create-+-log-in-user-on-the-fly-shopify-customers">
    - Auto-create CometChat users from Shopify customers.
    - Falls back to guests when no one is logged in.
  </Card>
@@ -33,7 +33,7 @@

 ---

 ## Where to paste the snippet in Shopify

 1) In Shopify Admin, go to **Online Store → Themes → … → Edit code**.  
 2) Open **layout/theme.liquid** (or a section where you want the widget).  
@@ -93,11 +93,11 @@

 ---

 ## 2. Create + Log In User On The Fly (Shopify Customers)

 **Use this when:** you have Shopify customer accounts and want logged-in shoppers to automatically become CometChat users. Falls back to a persistent guest ID for visitors.

 > Turn on **Shopify customer accounts** so `{{ customer.id }}` and `{{ customer.first_name }}` populate.

 ### Paste this near `</body>` in `layout/theme.liquid`

@@ -147,14 +147,14 @@

 **Update these values:**  
 - `appID`, `region`, `authKey`: Copy from Dashboard (App Auth Key).  
 - `uid`: Leave as-is; it pulls Shopify customer ID or a stored guest ID.  
 - `language`: Optional locale for the widget UI. Defaults to `en-US`. Supported: `en-US`, `en-GB`, `fr`, `de`, `es`, `hi`, `ja`, `zh`, `zh-TW`, `pt`, `ru`, `it`, `nl`, `tr`, `ko`, `sv`, `ms`, `lt`, `hu`.  
 - `localization`: Optional. Override any UI text, or register a language the widget does not ship. See [Custom text and languages](/widget/html/integration#custom-text-and-languages).  
 - `user.name`, `user.avatar`, `user.link`: Optional profile info shown in chat.  
 - `width`, `height`, `isDocked`, `variantID`, `chatType`, `defaultChatID`, `dockedAlignment`: Optional UI/placement controls.

 **How it works:**  
 - Uses Shopify `customer.id` + `customer.first_name` when a shopper is logged in.  
 - Stores a stable guest ID in `localStorage` for visitors so their chat history persists across pages.  
 - CometChat auto-creates the UID the first time it sees it.

@@ -171,7 +171,7 @@
 4) Send the token to the browser and place it in the widget config below.  
 5) The same token works for the CometChat Widget, UI Kit, or SDK.  

 Full walkthrough: [How to properly log in and create users in CometChat](https://community.cometchat.com/t/how-to-properly-log-in-and-create-users-in-cometchat/31).

 **Use this when:** you issue CometChat auth tokens from your backend and don’t want an Auth Key in the browser.

@@ -208,7 +208,7 @@

 **Update these values:**  
 - `appID`, `region`: Copy from Dashboard.  
 - `authToken`: Generate server-side after the user logs in (using CometChat Auth Token API) and output it into this snippet (e.g., from a Shopify app proxy or metafield).  
 - `language`: Optional locale for the widget UI. Defaults to `en-US`. Supported: `en-US`, `en-GB`, `fr`, `de`, `es`, `hi`, `ja`, `zh`, `zh-TW`, `pt`, `ru`, `it`, `nl`, `tr`, `ko`, `sv`, `ms`, `lt`, `hu`.  
 - `localization`: Optional. Override any UI text, or register a language the widget does not ship. See [Custom text and languages](/widget/html/integration#custom-text-and-languages).  
 - UI options: `width`, `height`, `isDocked`, `variantID`, `chatType`, `defaultChatID`, `dockedAlignment`.
@@ -217,7 +217,7 @@

 ### Optional: Make credentials editable in Theme settings

 Add this block to `config/settings_schema.json` (just before the final `]`). Then replace hardcoded values in the snippets with `{{ settings.cometchat_app_id }}` etc.

 ```jsonc
 ,
@@ -275,4 +275,4 @@
 
 ## Need Help?
 
-Reach out to [CometChat Support](https://www.cometchat.com/contact) or visit our [docs](https://www.cometchat.com/docs).
+Reach out to [CometChat Support](https://help.cometchat.com/hc/en-us) or visit our [docs](https://www.cometchat.com/docs).
diff --git a/widget/squarespace/integration.mdx b/widget/squarespace/integration.mdx
@@ -1,7 +1,7 @@
 ---
 title: "Add CometChat Widget to Squarespace"
 sidebarTitle: "Integration"
 description: "Drop the CometChat Widget into Squarespace using Code Injection or a Code Block, then pick the sign-in flow that matches your site."
 ---

 import { V1UpgradeBody } from "/snippets/widget/v1-upgrade-callout.mdx";
@@ -21,21 +21,21 @@
    - Visitors can chat without accounts.
    - Fastest, friction-free setup.
  </Card>
  <Card title="Create + Log In User On The Fly (Squarespace Members)" href="#2-create-+-log-in-user-on-the-fly-squarespace-members">
    - Auto-create CometChat users for Squarespace members.
    - Falls back to guests for non-members.
  </Card>
  <Card title="Backend-Created User (Auth Token Login)" href="#3-backend-created-user-auth-token-login">
    - Maximum security; no authKey in the browser.
    - Use your backend to issue auth tokens.
  </Card>
 </CardGroup>

 ---

 ### Steps to Add Custom Code in Squarespace (via Code Injection)

 1) Log in to the Squarespace and open your website dashboard.
 2) Choose the **Website** you want to integrate with CometChat.
 3) Click **Edit Pages** and open **Custom Code**.
 4) Click **Code Injection**.
@@ -203,7 +203,7 @@
 ```

 **How it works:**  
 - Detects Squarespace members via the `SiteUserInfo` cookie.  
 - Creates CometChat users on-the-fly when members first visit; falls back to guest for others.  
 - Persists guest IDs in `localStorage` to keep a consistent identity.  

@@ -220,11 +220,11 @@
 4) Send the token to the browser and place it in the widget config below.  
 5) The same token works for the CometChat Widget, UI Kit, or SDK.  

 Full walkthrough: [How to properly log in and create users in CometChat](https://community.cometchat.com/t/how-to-properly-log-in-and-create-users-in-cometchat/31).

 **Use this when:**
 - You need maximum security (no authKey exposed in the frontend).  
 - You have a custom backend or serverless functions.  
 - You want full control over user creation and authentication.  

 ### Paste this into Footer (Code Injection)
@@ -283,4 +283,4 @@
 
 ## Need Help?
 
-If you have questions or run into issues, reach out to [CometChat Support](https://www.cometchat.com/contact).
+If you have questions or run into issues, reach out to [CometChat Support](https://help.cometchat.com/hc/en-us).
diff --git a/widget/webflow/integration.mdx b/widget/webflow/integration.mdx
@@ -1,7 +1,7 @@
 ---
 title: "Add CometChat Widget to Webflow"
 sidebarTitle: "Integration"
 description: "Drop the CometChat Widget into Webflow with an Embed component, then choose the sign-in flow: guest, logged-in IDs, or backend auth tokens."
 ---

 import { V1UpgradeBody } from "/snippets/widget/v1-upgrade-callout.mdx";
@@ -12,7 +12,7 @@

 import AdvancedJSAPIs from "/snippets/widget/advanced-js-apis.mdx";

 Add the CometChat Widget with a single snippet in a Webflow **Embed** element. Pick the sign-in flow that matches your site: guests, auto-created users from your IDs, or backend-issued auth tokens.

 **Choose how visitors sign in:**

@@ -33,12 +33,12 @@

 ---

 ## Where to place the snippet in Webflow

 <Steps>

  <Step title="Open Custom Code settings">
 Log in to Webflow, select your site, then open **Site Settings → Custom Code**.
  </Step>

  <Step title="Load the CometChat script once (recommended)">
@@ -61,7 +61,7 @@

 **Use this when:** you want visitors to chat without signing in.

 ### Paste this into the Webflow Embed

 ```html
 <div id="cometChatMount"></div>
@@ -112,7 +112,7 @@
 | `appID`, `region`, `authKey` | Copy from **[Dashboard](https://app.cometchat.com)** |
 | `language` | Optional locale for the widget UI. Defaults to `en-US`. Supported: `en-US`, `en-GB`, `fr`, `de`, `es`, `hi`, `ja`, `zh`, `zh-TW`, `pt`, `ru`, `it`, `nl`, `tr`, `ko`, `sv`, `ms`, `lt`, `hu`. |
 | `user.name`, `user.avatar`, `user.link`, `user.metadata` | Optional guest display info—leave blank if you don’t need it. `metadata` takes any JSON object and is stored on the created user. |
 | `width`, `height`, `isDocked` | <p>Adjust the widget width & height.</p><p>**isDocked = true** - appears as icon on page and expands when clicked.</p> <p>**isDocked = false** - appears embedded on the page.</p> |
 | `variantID` | Specifies a particular version or snapshot of your widget configuration. If omitted, the first available variant is used. |
 | `chatType` | Determines the type of conversation the widget initiates by default (one-on-one user chat or a group chat). |
 | `defaultChatID` | The specific chat with user (`uid`) or group (`guid`) that should automatically open when the widget loads. |
@@ -134,7 +134,7 @@
 <script defer src="https://cdn.jsdelivr.net/npm/@cometchat/chat-embed@2.x.x/dist/main.js"></script>
 ```

 ### Paste this into the Webflow Embed

 ```html
 <div id="cometChatMount"></div>
@@ -190,7 +190,7 @@
 | `language` | Optional locale for the widget UI. Defaults to `en-US`. Supported: `en-US`, `en-GB`, `fr`, `de`, `es`, `hi`, `ja`, `zh`, `zh-TW`, `pt`, `ru`, `it`, `nl`, `tr`, `ko`, `sv`, `ms`, `lt`, `hu`. |
 | `user.name`, `user.avatar`, `user.link`, `user.metadata` | Optional profile info you already store for that person. `metadata` takes any JSON object and is stored on the created user. |
 | `mode` | Keep this as `"uid"` so the widget knows you’re logging in with IDs. |
 | `width`, `height`, `isDocked` | <p>Adjust the widget width & height.</p><p>**isDocked = true** - appears as icon on page and expands when clicked.</p> <p>**isDocked = false** - appears embedded on the page.</p> |
 | `variantID` | Specifies a particular version or snapshot of your widget configuration. If omitted, the first available variant is used. |
 | `chatType` | Determines the type of conversation the widget initiates by default (one-on-one user chat or a group chat). |
 | `defaultChatID` | The specific chat with user (`uid`) or group (`guid`) that should automatically open when the widget loads. |
@@ -200,11 +200,11 @@
 | `localization` | Override any UI text, or add a language the widget does not ship. See [Custom text and languages](/widget/html/integration#custom-text-and-languages). |
 | `aiAssistantTools`, `parentMessageId`, `loadLastAgentConversation` | Apply only to a widget built from an AI agent variant — see [Integrate an AI Agent](/ai-agents/chat-widget). They are accepted and ignored on a standard chat variant. |

 ### Memberstack auto-login (Webflow + Memberstack, still UID flow)

 Use this when your Webflow site uses Memberstack and you want the widget to log members in automatically (with a persistent guest fallback).

 **Step 1 — add Memberstack to Head (Site Settings → Custom Code → Head):**

 ```html
 <!-- Memberstack Installation -->
@@ -294,7 +294,7 @@
 </script>
 ```

 **Optional (without reload):** listen for Memberstack auth changes and swap users/guests.

 ```html
 <script src="https://cdn.jsdelivr.net/npm/@cometchat/chat-embed@2.x.x/dist/main.js"></script>
@@ -400,9 +400,9 @@
 4) Send the token to the browser and place it in the widget config below.  
 5) The same token works for the CometChat Widget, UI Kit, or SDK.  

 Full walkthrough: [How to properly log in and create users in CometChat](https://community.cometchat.com/t/how-to-properly-log-in-and-create-users-in-cometchat/31).

 ### Paste this into the Webflow Embed

 ```html
 <div id="cometChatMount"></div>
@@ -449,7 +449,7 @@
 | `mode` | Keep as `"authToken"` so the widget expects a server-issued token. |
 | `authToken` | Generate on your **server**: (1) call the CometChat Auth Token API with your API key, (2) get the token for that user, (3) send it to the page and place it here. |
 | `language` | Optional locale for the widget UI. Defaults to `en-US`. Supported: `en-US`, `en-GB`, `fr`, `de`, `es`, `hi`, `ja`, `zh`, `zh-TW`, `pt`, `ru`, `it`, `nl`, `tr`, `ko`, `sv`, `ms`, `lt`, `hu`. |
 | `width`, `height`, `isDocked` | <p>Adjust the widget width & height.</p><p>**isDocked = true** - appears as icon on page and expands when clicked.</p> <p>**isDocked = false** - appears embedded on the page.</p> |
 | `variantID` | Specifies a particular version or snapshot of your widget configuration. If omitted, the first available variant is used. |
 | `chatType` | Determines the type of conversation the widget initiates by default (one-on-one user chat or a group chat). |
 | `defaultChatID` | The specific chat with user (`uid`) or group (`guid`) that should automatically open when the widget loads. |
@@ -476,4 +476,4 @@
 
 ## Need Help?
 
-If you have questions or run into issues, reach out to [CometChat Support](https://www.cometchat.com/contact).
+If you have questions or run into issues, reach out to [CometChat Support](https://help.cometchat.com/hc/en-us).
diff --git a/widget/wix/integration.mdx b/widget/wix/integration.mdx
@@ -1,7 +1,7 @@
 ---
 title: "Add CometChat Widget to Wix"
 sidebarTitle: "Integration"
 description: "Drop the CometChat Widget into Wix using an HTML Embed block, then choose the sign-in flow that fits your site."
 ---

 import { V1UpgradeBody } from "/snippets/widget/v1-upgrade-callout.mdx";
@@ -33,11 +33,11 @@

 ---

 ## Where to place the snippet in Wix

 Add it as **site-level custom code**, not as an Embed HTML element.

 1) In your Wix dashboard, go to **Settings → Custom Code** and click **+ Add Custom Code**.
 2) Paste the snippet from your chosen option below.
 3) Set **Add Code to Pages** to **All pages**, and **Place Code in** to **Body – end**.
 4) Give it a name, click **Apply**, then **Publish** your site.
@@ -45,8 +45,8 @@

 <Warning>
  **Do not use Add → Embed Code → Embed HTML for this.** That element renders your code inside a
  separate Wix iframe, and browsers do not grant camera or microphone access to an embedded frame
  unless the page embedding it says so. Wix's does not, so voice and video calls fail there with a
  permission error even after the visitor has allowed access — the chat works, the call does not.

  Site-level custom code runs in the page itself, where both are permitted.
@@ -115,7 +115,7 @@
 | `appID`, `region`, `authKey` | Copy from **[Dashboard](https://app.cometchat.com)** |
 | `language` | Optional locale for the widget UI. Defaults to `en-US`. Supported: `en-US`, `en-GB`, `fr`, `de`, `es`, `hi`, `ja`, `zh`, `zh-TW`, `pt`, `ru`, `it`, `nl`, `tr`, `ko`, `sv`, `ms`, `lt`, `hu`. |
 | `user.name`, `user.avatar`, `user.link`, `user.metadata` | Optional guest display info—leave blank if you don’t need it. `metadata` takes any JSON object and is stored on the created user. |
 | `width`, `height`, `isDocked` | <p>Adjust the widget width & height.</p><p>**isDocked = true** - appears as icon on page and expands when clicked.</p> <p>**isDocked = false** - appears embedded on the page.</p> |
 | `variantID` | Specifies a particular version or snapshot of your widget configuration. If omitted, the first available variant is used. |
 | `chatType` | Determines the type of conversation the widget initiates by default (one-on-one user chat or a group chat). |
 | `defaultChatID` | The specific chat with user (`uid`) or group (`guid`) that should automatically open when the widget loads. |
@@ -193,7 +193,7 @@
 | `language` | Optional locale for the widget UI. Defaults to `en-US`. Supported: `en-US`, `en-GB`, `fr`, `de`, `es`, `hi`, `ja`, `zh`, `zh-TW`, `pt`, `ru`, `it`, `nl`, `tr`, `ko`, `sv`, `ms`, `lt`, `hu`. |
 | `user.name`, `user.avatar`, `user.link`, `user.metadata` | Optional profile info you already store for that person. `metadata` takes any JSON object and is stored on the created user. |
 | `mode` | Keep this as `"uid"` so the widget knows you’re logging in with IDs. |
 | `width`, `height`, `isDocked` | <p>Adjust the widget width & height.</p><p>**isDocked = true** - appears as icon on page and expands when clicked.</p> <p>**isDocked = false** - appears embedded on the page.</p> |
 | `variantID` | Specifies a particular version or snapshot of your widget configuration. If omitted, the first available variant is used. |
 | `chatType` | Determines the type of conversation the widget initiates by default (one-on-one user chat or a group chat). |
 | `defaultChatID` | The specific chat with user (`uid`) or group (`guid`) that should automatically open when the widget loads. |
@@ -216,7 +216,7 @@
 4) Send the token to the browser and place it in the widget config below.  
 5) The same token works for the CometChat Widget, UI Kit, or SDK.  

 Full walkthrough: [How to properly log in and create users in CometChat](https://community.cometchat.com/t/how-to-properly-log-in-and-create-users-in-cometchat/31).

 ### Paste this into Custom Code

@@ -271,7 +271,7 @@
 | `mode` | Keep as `"authToken"` so the widget expects a server-issued token. |
 | `authToken` | Generate on your **server**: (1) call the CometChat Auth Token API with your API key, (2) get the token for that user, (3) send it to the page and place it here. |
 | `language` | Optional locale for the widget UI. Defaults to `en-US`. Supported: `en-US`, `en-GB`, `fr`, `de`, `es`, `hi`, `ja`, `zh`, `zh-TW`, `pt`, `ru`, `it`, `nl`, `tr`, `ko`, `sv`, `ms`, `lt`, `hu`. |
 | `width`, `height`, `isDocked` | <p>Adjust the widget width & height.</p><p>**isDocked = true** - appears as icon on page and expands when clicked.</p> <p>**isDocked = false** - appears embedded on the page.</p> |
 | `variantID` | Specifies a particular version or snapshot of your widget configuration. If omitted, the first available variant is used. |
 | `chatType` | Determines the type of conversation the widget initiates by default (one-on-one user chat or a group chat). |
 | `defaultChatID` | The specific chat with user (`uid`) or group (`guid`) that should automatically open when the widget loads. |
@@ -299,4 +299,4 @@
 
 ## Need Help?
 
-If you have questions or run into issues, reach out to [CometChat Support](https://www.cometchat.com/contact).
+If you have questions or run into issues, reach out to [CometChat Support](https://help.cometchat.com/hc/en-us).
diff --git a/widget/wordpress/integration.mdx b/widget/wordpress/integration.mdx
@@ -84,14 +84,14 @@
 3. Click **Update Settings**.

 <Note>
 **How users are authenticated:** The plugin renders the chat widget on your site's frontend only for **logged-in WordPress users** — it is gated by WordPress's `is_user_logged_in()`. For each logged-in visitor, the plugin automatically maps the WordPress user to a CometChat user whose **UID is the WordPress numeric user ID** and signs them in with a securely generated auth token; you do **not** configure a fixed user UID in the plugin. Logged-out visitors don't see the widget — the shortcode renders the literal text *"Please login to use this feature."* instead. Where the widget appears (inline vs. floating) is set per placement by the shortcode's `docked` attribute, shown below.
 </Note>
  </Step>

  <Step title="Embed Widget Inline (Embedded Mode)">
 1. Edit any Page/Post, add a **Shortcode** block, and insert:
   ```text
   [cometchat 
     version="v2"                       <!-- Chat Embed version: v2 (current) or v1. Omitted = v1 -->
     width="600px"                      <!-- Widget width (Required) -->
     height="600px"                     <!-- Widget height (Required) -->
@@ -106,7 +106,7 @@
 <Note>
 **Widget version:** `version` selects the Chat Embed release the plugin loads. Widgets built in the
 dashboard today are v2, so include `version="v2"`. Leave it out and the plugin loads v1, which keeps
 shortcodes written before v2 working unchanged. The attribute needs plugin **0.0.15 or later**;
 earlier plugin versions ignore it and load v1.
 </Note>
  </Step>
@@ -114,7 +114,7 @@
  <Step title="Docked Widget (Floating Mode)">
 1. Edit any Page/Post (or site-wide), add a **Shortcode** block, and insert:
   ```text
   [cometchat 
     version="v2"                       <!-- Chat Embed version: v2 (current) or v1. Omitted = v1 -->
     width="400px"                      
     height="800px"                     
@@ -129,10 +129,10 @@
  </Step>

  <Step title="Show the Docked Widget on Every Page">
 In **Settings → CometChat**, paste your docked shortcode (`docked="true"`) into the **"Load CometChat on all pages/sitewide?"** field and click **Update Settings**. The plugin then renders the widget in the footer of every page for logged-in WordPress users.

 <Note>
 For logged-out visitors, a sitewide shortcode prints *"Please login to use this feature."* on every page. Leave the field blank or hide `#cometchat` via CSS if that isn't wanted.
 </Note>
  </Step>

@@ -146,10 +146,10 @@

 ## Anonymous & guest access

 Because the widget is gated by WordPress login, visitors who are **not** signed in to WordPress won't see it — the shortcode only renders for logged-in WordPress users.

 - **Member sites:** no extra setup — your existing WordPress login is the gate, and the plugin authenticates each signed-in member automatically.
 - **Guest / anonymous chat:** not supported by the WordPress plugin. If you need anonymous chat, use the [HTML/JS embed](/widget/html/overview) with `mode: "guest"` on those pages instead of the plugin shortcode.

 ---

@@ -165,7 +165,7 @@
  rule cannot cleanly override. Custom CSS is for the things the Builder does not expose.
 </Note>

 Custom CSS is automatically scoped under the widget's root, so top-level selectors like `:root` or
 `body` never match — write ordinary component selectors instead. The scoping also adds specificity
 for you, so these rules win without `!important`.

@@ -196,8 +196,8 @@
 selector is scoped automatically, and that scoping makes an at-rule invalid, so the browser
 discards it silently. Stick to declarations inside ordinary selectors.

 **Dialogs and call screens sit outside `.cometchat-root`.** Confirmation dialogs, the call screen
 and context menus are rendered at the widget's outer element so they can cover the chat. Their own
 component classes still work — just do not nest your selector under `.cometchat-root`.

 ---
@@ -206,7 +206,7 @@

 - **Plugin upload fails**: Ensure the ZIP is intact and WordPress has write permissions.  
 - **Settings not saving**: Temporarily disable caching/minification plugins.  
 - **Shortcode not working**: Verify the `[cometchat]` syntax and saved settings.  
 - **Widget still loads v1 after adding `version="v2"`**: Update the plugin to 0.0.15 or later from **Plugins → Updates**, or re-upload the ZIP from the link above. Earlier plugin versions ignore the attribute.  
 - **JavaScript errors**: Check browser console for missing `CometChatApp` or invalid parameters.

@@ -214,4 +214,4 @@
 
 ## Need Help?
 
-Questions or issues? Contact [CometChat Support](https://www.cometchat.com/contact).
+Questions or issues? Contact [CometChat Support](https://help.cometchat.com/hc/en-us).